Digital Solutions - Australian Small Business Advisory Services

 Join Digital Solutions - Australian Small Business Advisory Services program and get access to business mentoring, online workshops, webinars and courses to help you start, sustain, and grow your business online. 

Ready to grow your business?

For only $44*, eligible Victorian small businesses can join the Digital Solutions program and access up to 3 hours of professional business mentoring, as well as workshops, webinars and online courses — all of which covers websites and selling online, social media and digital marketing, small business software and online security, and data privacy.

Complete the program registration form for a free onboarding call to discuss your business needs and learn how the program can best help you.

*Eligible businesses must be based in Victoria, have an ABN and less than 20 employees.

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What's included?

The Digital Solutions program, formerly known as ASBAS provides eligible Victorian small businesses with advisory services including one-on-one business mentoring, workshops, webinars and online courses. Whether you want to attract more customers online, develop a website, increase your social media following or improve your business's online security, the Digital Solutions program can help you.
By joining the program, you can access to the following services:

MENTORING

Program participants are eligible for three hours of one-on-one business mentoring. Choose from 30+ mentors who can help you determine the unique needs of your business and develop a digital strategy.

WORKSHOPS

Attend our online workshops run by leading industry experts on a range of topics such as digital marketing, social media, SEO, website building, accounting software and more. Also access our suite of recorded webinars.

ONLINE COURSES

Learn step-by-step how to bridge the gaps in your business with our comprehensive online learning portal. Our easy-to-follow and accessible courses provide all the information you need to digitise your business.

Success Stories 

We've helped thousands of Victorian small businesses get online and grow. 

“I attribute my growth in brand awareness and sales directly to the advice and mentoring that I received through the Digital Solutions program."
Alina Adams
Table Threads
“Due to the ongoing mentoring and support, my skillset increased in this area, improving my confidence to make decisions about digital marketing.”
Adam Duffy
The Pet Nanny 

Steps to register

The Melbourne Innovation Centre is a Digital Solutions provider, supporting small businesses across Victoria. To access the program's services, you must be operating for-profit in Victoria with an active ABN and have under 20 full-time equivalent employees. Sole traders can also access the program. 

REGISTRATION

To join the program, you need to fill out  our program enquiry form. You will be asked to provide your contact details, business information and indicate what digital tools you are currently using. 

BOOK INITIAL CALL

After form submission, you will be redirected to a calendar to book the free call with a member from our team. During this call we will determine your eligibility and how the program can best help you and your business.

PAYMENT

After the call, you will be asked to pay a once-off $44 program fee (or receive approval for a financial hardship exemption). Once payment is made, you will receive an email with access details to the program. 

PROGRAM ACCESS

After you've paid (or been approved for a financial hardship exemption), you can access the online portal. Here, you can book in mentoring and workshops, watch webinars, and undertake online courses. 

BUSINESS RESILIENCE TO BRILLIANCE

A series of face-to-face events across Regional & Metropolitan Victoria to connect and inspire business owners with all things digital.
Digital Solutions Victoria presents a dedicated series of live events to inspire, educate and empower SMEs to succeed in the current landscape.
Delivered statewide throughout April and May 2022, the showcase highlights the rising digital opportunities for small businesses – and how best to prepare, pivot, and profit from them.
With the impacts of COVID-19 still playing out, industry leaders share stories and insights into implementing small shifts for progressive change in this new collective frontier.
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Meet some of our mentors

Rohit Thomas

Macedon Ranges, Victoria
Rohit is a trusted digital interpreter for industries big and small, and is appreciated for his strategic and thoughtful approach to brands and business.

Kirri Romero

Melbourne, Victoria
Kirrily is the principal digital strategist at the Online Fix, which specialises in digital marketing and strategy for small and micro business, showing them how best to use online to generate consistent leads and sales. 

Erika McInerney

WARRAGUL, VICTORIA
Erika is a specialist marketer with over 25 years experience creating and delivering solutions to businesses of all sizes. She’s passionate about knowledge sharing and building strong businesses and communities and delivers smart and helpful advice with no fluff or jargon.

Clarissa Harris

Collingwood, Victoria
Clarissa Harris is the Founder and Managing Director of True Tribe, an established boutique communications agency based in Melbourne. 



Morgan Williams

DAYLESFORD, VICTORIA
Morgan is Creative Director of his own Communication Design studio. He has a passion for all things design and works within a wide variety of industries from destination and health to festivals and cultural events, small businesses.  

Guido Melo

Prahran, Victoria
Guido Melo is the General Manager and co- founder of Melko boutique. Guido is a UX designer, UX writer, copywriter, photographer, visual merchandiser, learning designer, and digital marketing advertiser.

Upcoming online workshops

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Repurposing Content: How to Save Time on Social Media

 Fri, May 13
 12:00PM - 2:00PM
 Online

This workshop will be open to the public!

Do you struggle to come up with content ideas and write posts on Instagram and Facebook? Social media is a crucial and powerful marketing platform for any business, but it’s easy to feel overwhelmed at the thought of having to keep up!




Intellectual Property: How to Protect your Brand, Idea or Creation

 Tues, May 17
 12:00PM - 1:00PM
 Online

This workshop will be open to the public!

This session will give you the tools you need to help understand the basics of trade marks, designs, copyright, patents and trade secrets so you can understand how intellectual property (IP) can apply to your business and what your next steps might be to safeguard your IP assets. There will be a particular focus on brand selection and protection in Australia and overseas where workshop participants will learn:

Social Media Marketing 101


 Tues, May 31
 12:00PM - 2:00PM
 
Online

This workshop will be open to the public!

Social media can help your small business maintain customer connections. Build significant networks by establishing a presence where your potential customers congregate on social media. Creating an account is the first step, but this workshop will teach you the ins-and-outs of posting, connecting, and managing your social media accounts.


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How to optimise Google Business Profile (Formerly Google My Business) to get more customers

 Fri, Jun 3 
 12:00PM - 2:00PM
 Online

This workshop will be open to the public!

Google Business Profile (formerly Google My Business) is a free tool designed to strengthen your business listing on Google. You can manage your business details including name, location, opening hours, photos, as well as viewing and responding to customer reviews.





Streamline Your Digital Touchpoints

 Tues, Jun 7
 12:00PM - 2:30PM
 Face-to-face @ Radius Gallery, Hepburn Springs

This workshop will be hosted face-to-face at Radius Gallery in Hepburn Springs. It is open to the public and you can reserve your free ticket below!

In this session we will look at some common digital touchpoints and how they may affect a customer’s experience with your brand. Join us for this two hour deep dive workshop and make your brand the strongest it can be in 2022 and beyond.


Profile Building & Networking on LinkedIn

 Fri, Jun 10
 12:00PM - 2:00PM
 
Online

This workshop will be open to the public!

LinkedIn is one of the first platforms people visit to learn more about you. Think of it as a modern resume, a personal profile that will help you build strong professional networks. Having a LinkedIn profile can position you as an influencer and add credibility to your business and brand. It can also drive traffic to your website.




Online courses

We have 15 courses available to all program participants. The content included in the courses covers: websites and selling online, social media and digital marketing, small business software and online security and data privacy.

These self-directed courses allow you to set your own pace and prioritise the topics that are the most relevant to you and your business. It includes written lessons, webinar replays, and (non-assessed) homework.

Registration form

Important information:
Once completing this form and hitting 'submit', you will be redirected to a calendar to book the free one-on-one call. 
To complete this form you will need to provide contact details, the industry code of your small business and ABN. If you don’t know your ABN you can find it here. Melbourne Innovation Centre's Privacy Policy must be read before submitting this form. The Privacy Policy can be viewed here.

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Frequently Asked Questions 

Am I eligible to register?

To access the program's services, you must be operating for-profit in Victoria and have under 20 full-time equivalent employees. Sole traders can also access the program. Your business must have an ABN.

What are the costs involved?

Mentoring, workshops, and all online courses in the Education Portal can be accessed for a flat membership fee of $44. You can access up to 3 hours of 1:1 mentoring, subject to availability. 

*Do I qualify for a Financial Hardship Exemption?

If you are experiencing financial hardship, please contact our team.

How much time do I need to dedicate to the program?

The initial program phone call will last approximately 30 minutes. Our business consultant will use this time to learn about your business' needs and ascertain how you can get the most out of the program. They will recommend pertinent topic areas and upcoming workshops best suited to your needs. You will then have access to 3 hours of mentoring and 4 hours of workshops. You have unlimited access to the Education Portal to undertake the online courses. 

When does the program end?

The program runs until 30 September 2022. In that time you can access your allocation of mentoring and workshops, as well as expand your knowledge and skill set with our online courses. Access to experts via Mentoring and our Creative Studio is likely to reach capacity before that time, so we recommend booking early.

Where are the workshops held?

Due to COVID-19, workshops are currently being delivered online. Once restrictions allow for face-to-face workshops to resume, they will be held in various locations across metropolitan and regional Victoria.

How will my small business benefit?

Your business will become more equipped to compete in the digital marketplace. You will have access to expert business mentors and designers who will work with you one-on-one to enhance your online presence. You will attend workshops and continue your upskilling journey with our online courses that are tailored to small businesses. Learn how to build a website, implement digital marketing strategies, connect with social media and much more!

How to do I log in to the online portal?

At the top of this page, you should either see a Login button or an After Login button. Click whichever is showing up for you and you should be directed to the online portal. If that doesn't work, click the "View more FAQs" button below for a more detailed step-by-step process on logging in!